- Head to www.thankyou.co/account and login to your account. If this is the first time you’re logging in, select "Create an Account", use your email address (that you used to place the order) and create a password.
- Click ‘Manage My Subscriptions’
- You can change, cancel, skip, delay, cancel or accelerate your order from here.
Change the quantity of Subscription Boxes for my next orders (but retain the same nappy size):
- After clicking "Manage My Subscriptions"
- Click on "Edit" next to your existing subscription
- Click on "Change Product Quantity"
- Amend to your desired number of Subscription Boxes
- Click "Save"
Change Nappy Size (and cancel previous nappy size)
- After clicking "Manage my Subscriptions"
- Click on "Cancel" next to the subscription you'd like to change size from
- Click on "Add Product"
- Amend to your desired nappy size, quantity and next shipment.
- Click "Add Product"