What do I do when my tracker code doesn’t work? Natanya K Updated February 27, 2019 06:11 Sorry to hear that! The best thing to do is to reach out to our team via firstname.lastname@example.org and they'll be able to look into it for you :) Related articles What changed with the new Track Your Impact system? Why has the Track Your Impact process changed? What countries has Thankyou funded so far? Why am I funding a project that is already completed? Do Thankyou’s project partners have appropriate accreditation?