How can I arrange a return?

We offer a 30-day money-back guarantee from the time you receive your products. If you are not satisfied with your products, please reach out to us at hello@thankyou.co within that time so that we can help.

Please keep in mind - Shipping fees are non-refundable and we recommend you prepay all the postage. Thankyou will not be responsible for parcels lost or damaged in transit, so consider insurance where appropriate. Your refund will be processed to the same payment method or card used for the original purchase. If your item/s are damaged or faulty, the above criteria does not apply. Our Returns Policy is not intended to override or limit your statutory rights in any way.